To ensure fairness to all our clients and to maintain the quality and consistency of our service, Kat Fitness 4 You operates the following scheduling and cancellation policies.

Personal Training (1-on-1) Sessions

• 24-Hour Notice Required: If you need to cancel or reschedule a one-on-one session, please notify Kat Burgess via [Specify Preferred Method: text/email/phone at least 24 hours before your scheduled appointment time.
• Late Cancellation/No-Show: Cancellations made with less than 24 hours’ notice, or failure to show up for a scheduled session (a "no-show"), will result in the client being charged for the full session fee.

Steady Steps Circuit

• Booking is Final: Due to the limited size of our groups (12 people), spaces are secured upon booking.
• No Refunds for Non-Attendance: If you miss a Steady Steps Circuit session for any reason (including illness or change of plans), we are unable to offer a refund or credit, as your space was reserved.

Trainer Cancellation

• If Kat Needs to Cancel: In the rare event that Kat Fitness 4 You needs to cancel a session (group or 1-on-1) due to illness or emergency, we will notify you immediately. The session will be fully refunded or rescheduled at your convenience, with no loss of fee.